Ucm Calling Webex Teams



In a brand-new year where the market will continue to seecalling asa linchpin of and strategic differentiator for enterprisedigital transformation, Cisco is taking a unique approach. While other collaboration vendors are pushing their customers to the cloud without a viable migration path, Cisco is continuing to invest in our on-premise architecture while migrating our marketleading solutions to the cloud.

The good news for Cisco on-premises customers is that traveling the path to the cloud (or to a hybrid state) does not have to take too long or be too treacherous. CiscoUnified Communications Manager Cloud (UCMCloud) is the quickest, most natural migration path to cloud calling for customers who are looking to:

Calling
  • Minimize disruptions with familiar user experiences
  • Enjoy the latest UCM features
  • Re-use existing Cisco endpoints and infrastructure
  • Continue with existing PSTN service agreements and gateways
  • Simplify procurement with a Cisco Collaboration Flex Plan
  • Take advantage of generous trade-in incentives and migration programs

Whether that means a migration from Jabber to the Webex app, or migration from UCM to Webex Calling, there will be a wealth of information available to help make your migration process smoother. You will want to employ our new (12) Migration Assistant tool, to help you navigate the migration process and avoid complex and costly mistakes. You can ask your Webex CSM to enable the new meeting experience in the Webex App ('Webex Teams App'). That will allow the same Meetings Experience as the standalone Webex Meetings App but all built-in the the Webex App ('Webex Teams App'). The new calling features for.

TheUCM Cloud team is excited to communicate that we have expanded our global footprint, and our European data centers arenow live, and we areactively working onboarding partners in the region.That is why our presence this year at Cisco Live Barcelona will focus on continuing to drive momentum as we expand globally.

Global Cloud Calling Momentum

Download microsoft word for mac torrent. Sincethe August Launch of UCM Cloud, we have seen tremendous global momentum with the expansion of the UCMCloud service to Webex data centers in North America and Europe, with Asia Pacific scheduled to come online in Q1 of this calendar year. Ourcustomers across the world can now buy their chosen service in their contract country with localization options that match our on-premises UC Manager product. These localized options include support for phone and gateway tones in 82 countries and a selfcare portal in 50 languages and clients in more than 30 languagessimplifying the cloud migration process.

The Benefits of Cisco UCM Cloud Calling

A recent Gartner Unified Communications forecast suggests that by 2023 there will be 167 million cloud calling and collaboration users on the planet, nearly twice as many as there are today.1

Moving enterprise calling workloads to the cloudcan be a daunting prospect for organizations where daily business relies on highly customizedcollaboration workflows. Over the last several months, our customers have told us they need a migration path to the cloud without disruptingtheir businesscritical day-to-day activities. These customersneed the same features, functionality, third-party integrations,and customizations they have been using for years, and the desire to continue to use their existing voice and video endpoints to extend their return on investment for these assets.

The need for a highly customizable cloudcalling platformto maintain functionality is one of many factors that is driving Cisco enterprise customers to ourUCM Cloud calling solution. Our enterprise customers are not alonein this request. Recent research done by MZAshows that a majority of organizations with more than 1,000 seats areinterested in a private instance cloud calling solution.

The Advantages of Cisco UCM Cloud

Addressing the needs of our customers looking for a highly customizable calling platform was one of the primary drivers behind the development of UCM Cloud.The service offers the same familiar, award-winningCisco Unified Communications Manager (CUCM) features and user experience providing an ideal migration path to the cloud for enterprise customerswith on-premise UC Managerdeployments.

With UCM Cloud You Get:

  • A dedicated calling application instance hosted and operated by Cisco in Cisco Webex Data Centers
  • A customizable calling platformwith all of your favoriteCisco UC Manager capabilities along with an API strategy thatenables deep third-party application integrations
  • A large-scale, flexible architecture that can adapt quickly to new growth requirements
  • A robust, secure platform, with a FedRAMP authorized version, cloud-enabled Cisco Unified Survivable Remote Site Telephony (SRST) features, e911 capabilities, and other key UC Manager enterprise security modalitiesembedded within the platform
  • A familiar user experience that speeds migration to the cloud and bypasses the need for employee re-training
  • A unified client for calling, messaging, meetings and team collaboration that is usable across all device types
  • Compatibility with Cisco’s full portfolio of phones, gateways, and video devices
  • Hybrid deployment capabilities as UCM Cloud representsthe quickest path to the cloud for Cisco on-premise customers

How Cisco UCM Cloud and the Webex Single Platform Advantage Fit

Cisco Webex Calling

UCMCloud is a strategic component to the Webex Single Platform Advantage, helping provide Cisco customers with a cloud calling option that manages security and streamlines risk, improves scalability, and reduces costs—wellknown challenges for today’s business and IT leaders. We have integratedUCM Cloud with the Webex Platform,connecting services and integrating experiences to deliver consistency regardless of which workload—calling, meetings, messaging, devices, or contact center—you use or where—desktop, mobile, or devices—you collaborate. Our single platform approach is grounded with a focus on enterpriseclass security, IT control, and visibility, which helps our customers solve their digital transformation challenges.

What’s Next?

Together with Webex Calling, Cisco UCM Cloud provides you with a comprehensive and flexible cloud calling solution to ensure you have a successful migration.

The cloud calling team is excited to be kicking off 2020 at Cisco Live Barcelona. You can find several of our experts in the World of Solutions, the lightning talk theater, or in individual breakout sessions during the show.

If you are interested in learning more, I invite you to join us on Wednesday, January 29thfor our Cisco UCM Cloud-focused session, “Demystifying Cisco UCM Cloud, A Brand-new Offer in Cisco’s Cloud Calling Portfolio.”

To learn more about how Cisco’s Cloud Calling offers to exist in harmony check out the recording of our recent #CiscoChat

To learn more about the Cisco Cloud Calling portfolio, check out this Infographic. To learn more about UCM Cloud, visit the website.

1Gartner: Forecast: Unified Communications, Worldwide, 2Q19 Update, Megan Marek Fernandez et al, June 2019

Learn More

Cisco’s Single Platform and Unified App Make a More Human Approach to Transforming your Workplace
Cisco Collaboration and Channel Partners- Better Together
Cisco Unified Communications Manager Cloud: A Clear Path to the Cloud that will Accelerate Workforce Transformation
The Cisco Unified Cloud Platform Continues to Lead in Workplace Transformation — Promises Made, Promises Kept


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