- Cisco Anyconnect Secure Mobility Client Not Connecting To Wifi Settings
- Cisco Anyconnect Secure Mobility Client Not Connecting To Wifi Password
Under Log, select Cisco Anyconnect Secure Mobility Client. Under Source, select acvpnui. For event ID, enter in 3021. Select Start a program. Click Browse, then select the bat file you created earlier from steps 1 through 3. A simple solution for Cisco Anyconnect Secure Mobility Client issue is to click on the menu icon near Network and check 'Connect only to Current Network'. This will allow the connection to stay in the specified/desired Wifi and will stop from fluctuating to 'wired' connection.
Hello! We are currently deploying Zscaler App to customer and having compatibility issue with Cisco AnyConnect Secure Mobility Client. The agent is only for Network access control.
We found that the issue happen when user switch from wired network to wireless network. Both network are also connected to the same corporate network internally. When user switch network, the Cisco AnyConnect Secure Mobility Client will act as NAC solution and check for 3 things before allow the user connect to internal corporate network:
Feb 05, 2020 Cisco AnyConnect Secure Mobility Client Administrator Guide, Release 4.0. Troubleshoot AnyConnect. PDF - Complete Book (6.29 MB) PDF - This Chapter (1.27 MB) View with Adobe Reader on a variety of devices. 4.Within the Products folder, locate and delete the registry key which contains product information for Cisco AnyConnect Secure Mobility Client. Each registry key within Products is an alphanumeric string. Select the first key and look on the right side for ProductName REGSZ Cisco AnyConnect Secure Mobility Client. Jul 11, 2020 Click on “Connect only to current Network”. Cisco AnyConnect Client; Solution 5: Try an Alternate Connection. At times, the internet connection that you are using might have some restrictions or might not be working properly which is causing the issue. In such a scenario, you will have to use an alternate connection such as WiFi or mobile.
- Check if the PC is domain-joined
- Check the Antivirus is installed
- Check the Virus signature is up-to-date
After all checking are compliant, user will be allowed to access the internal corporate network.
After installed Zscaler App, we found on Zscaler App that when switch between network, the ZApp will show message that indicate not able to reach internet. This is normal since Cisco agent need to complete the checking before allow the network. However after the Cisco agent completed the checking and show compliant, the ZApp still showing the same error message. We observed the symptom on the affected PC as below:
- Not able to access any internal website
- Not able to access internet
- not able to resolve DNS with internal DNS server
The issue remain the same when we try to restart the checking on Cisco agent.
The issue is Intermittent and it does NOT happen every time when switch between network.
It could only be resumed when user restart the PC.
May I know if there is any previous experience sharing that install Zscaler App to Cisco ISE agent environment, or any other NAC solution?
I use Cisco AnyConnect on my Windows 7 computer to make VPN connections. It also has capability to connect to WiFi. But I always had problems in connecting toWiFi with AnyConnect. Connection drops frequently and it keeps saying ‘Acquiring IP address‘.
AnyConnect installs a service called ‘Network Access Manager‘ which seems like takes over the native Windows WiFi connecting client. So when I click on the network icon in the System tray it says ‘No connections are available'(See below snapshot). Without AnyConnect, it always displays the WiFi connections available.
If you are facing the problem then you can try the following solution that worked for me.
Cisco Anyconnect Secure Mobility Client Not Connecting To Wifi Settings
- Open Services management console by running Services.msc from Run
- Find the service ‘Cisco AnyConnect Network Access Manager‘.
- Right click and stop the service.
- Now Cisco AnyConnect will say ‘NAM service unavailable‘
- Now Windows will use the native WiFi client to connect to the WiFi
- When you reboot your system, the NAM service will start and may cause problem again. You can disable this service in Services management console to prevent that.
AnyConnect has settings to disable the NAM feature. But that did not work for me. Even after disabling NAM service, I could not connect to WiFi. Windows network icon shows the WiFi connection but gives the error ‘Windows was not able to connect to…‘. I followed the below steps to do this.
Cisco Anyconnect Secure Mobility Client Not Connecting To Wifi Password
- Opened Anyconnect window and click on Advanced.
- Clicked on ‘Networks’ tab in the left side pane.
- Clicked on Configuration tab. Changed the NAM to disabled as shown below.